How to Order

The fastest way to order ICAO publications is online at Alternatively, orders can be made by email, fax, telephone or mail. Please state the catalogue order number, language(s) required, exact title of the item, and quantity required for each item. If you have previously placed an order with us, please include your customer number for faster service. Orders can also be placed through the ICAO Regional Offices or the authorized resellers listed in the Catalogue of ICAO Publications.

For ease of shipping, all orders must include the complete civic address (city, state/region, country, postal code), a contact name, telephone number and email address.

If you have previously placed an order, please quote your customer number as indicated on the invoice.

To avoid duplication, unnecessary delays and transaction costs, orders should be submitted to ICAO only ONCE, especially those placed by email, fax and telephone.

An inquiry on the status of an order should indicate date of order and mode of payment and be marked “THIS IS AN INQUIRY ONLY — PLEASE DO NOT DUPLICATE ORDER”.