Online orders can be paid using Visa, MasterCard or Paypal.
American Express orders can be made by email, fax, telephone or mail.
In all cases, please state the cardholder’s name, credit card number, expiry date and billing address.
Orders paid by credit card are normally delivered within 10 working days worldwide for regular courier and 5 to 6 working days for express courier, so customers are encouraged to use credit cards for fastest service.
To facilitate purchases of ICAO publications or to allow for standing orders, customers can establish a deposit account with a minimum initial deposit of USD 400.00
Customers are required to maintain sufficient funds to avoid delay in delivery of documents.
Please contact our Sales and Customer Relationship Unit at firstname.lastname@example.org
Cheque or money order
These should be made payable to International Civil Aviation Organization, in U.S. dollars, drawn on a bank located in Canada or the United States, and mailed to:
International Civil Aviation Organization
Case Postale 11342, Succursale Centre Ville
Canada H3C 5H1.
(Please allow 8 to 10 weeks for delivery of orders paid by cheque or money order.)
Only regular mail can be accepted at the Case Postale address.
Please provide your bank with the quotation number, customer number or order number whenever possible.
Mail, fax or email your order to ICAO (Attention: Sales and Customer Relationship Unit) and include a copy of the bank transfer details.
(Please allow 8 to 10 weeks for delivery of orders paid by bank transfer.)
A charge of U.S. $10 should be added to cover charges by ICAO’s bank. All bank charges must be prepaid, in U.S. dollars, into the following account:
Royal Bank of Canada, 1140 St. Catherine Street West, Montréal, Quebec, Canada H3B 1H7
Swift code: ROYCCAT2
Bank code: 003
Transit code: 05101
Bank account: 4004 164
Currency of account: U.S.$
Ordering customer: Specify name of organization, contact name, telephone, fax and email
Details of payment: Publications Order (specify Quotation number, if applicable)